This Policy’s Effective Date is October 26, 2023.

1. Introduction

The “Top Canadians” business listing website is dedicated to providing a platform for Canadian professionals and businesses to showcase their expertise and services. This Listing Policy outlines the rules and guidelines for listing businesses and professionals on our platform. By submitting a listing, you agree to comply with the following terms, which are designed to ensure compliance with Canada’s 2024 business and privacy laws, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada Business Corporations Act (CBCA).

2. Eligibility for Listing

• Canadian-Based Businesses Only: All businesses or professionals listed must be registered and operating in Canada.
• Legal Compliance: Listings must comply with Canadian federal, provincial, and territorial laws, including privacy and business regulations.
• Business or Professional Status: The listing party must provide proof of business registration or certification as a professional (e.g., accountant, lawyer, engineer) to be eligible for listing.
• Updated Information: All information provided must be accurate and up to date. False or misleading information will lead to removal from the platform.

3. Listing Content Guidelines

• Professional Conduct: All content should reflect a high standard of professionalism. Listings that contain inappropriate, defamatory, or offensive language will not be accepted.
• Accuracy: Listings must provide accurate business descriptions, services, and contact information.
• Prohibited Content: Listings must not include illegal products or services, discriminatory practices, or any content violating Canada’s privacy laws or intellectual property rights.

4. Personal Information

• Consent for Personal Information Use: Listings that include personal information (such as the contact details of professionals) must be submitted with consent, in compliance with PIPEDA. The listed professional or business must consent to the collection, use, and display of their information.
• Data Privacy and Security: The “Top Canadians” website ensures that all personal data collected during the listing process will be protected. Personal information will not be shared with third parties without explicit consent, except as required by law.

5. Review and Approval of Listings

• Manual Review: All submitted listings undergo a manual review by our team to ensure compliance with our Listing Policy and Canadian laws. The review process may take up to five business days.
• Right to Reject or Remove Listings: “Top Canadians” reserves the right to reject any listing that does not meet our guidelines or Canadian legal standards. Furthermore, we reserve the right to remove listings that are later found to be in violation of these policies or laws.

6. Fees and Payment

• Listing Fees: Certain listing tiers may require payment, which will be specified at the time of submission. All payments must be made through secure payment gateways, and users agree to comply with the terms and conditions of the payment provider.
• Refund Policy: Refunds for rejected listings may be issued at the discretion of “Top Canadians,” provided the rejection is not due to a violation of these policies or misrepresentation by the listing party.

7. User Responsibilities

• Account Security: Users are responsible for maintaining the security of their account and ensuring that only authorized personnel have access to manage their listing.
• Updates to Listings: Users are responsible for updating their listings to reflect any changes in their business or professional status. Failure to update may result in removal.

Verified and Unverified Listing Disclaimer

The “Top Canadians” business listing website offers both verified and unverified listings for professionals and businesses across Canada. Please read the following disclaimer carefully regarding the nature and distinction between these two listing types.

1. Verified Listings

• Verification Process: Verified listings indicate that “Top Canadians” has conducted a preliminary review of the business or professional’s credentials, including business registration, certifications, or other relevant documentation. This verification ensures that the business or individual is operating legally and meets the eligibility requirements set forth by our platform.
• Limitations of Verification: The verification process does not constitute an endorsement or guarantee of the quality, performance, or service of the business or professional. While we strive to ensure that verified listings are accurate and trustworthy, users are encouraged to conduct their own due diligence before engaging in any business transaction or service agreement.
• Periodic Updates: Verified listings are subject to periodic review and may be updated or revoked if the business or professional no longer meets our verification criteria or if there are changes in their legal or professional status.

2. Unverified Listings

• No Verification Conducted: Unverified listings have not undergone the formal verification process by “Top Canadians.” These listings are published based on information provided directly by the business or professional without any independent review of their credentials or legitimacy.
• User Responsibility: Users are advised to exercise caution when dealing with unverified listings, as “Top Canadians” cannot guarantee the accuracy, legitimacy, or quality of the business or professional listed. It is the user’s responsibility to verify any claims or information provided in these listings before entering into any agreement or transaction.

3. General Disclaimer

• No Liability: “Top Canadians” assumes no liability for any actions, disputes, or damages arising from interactions with either verified or unverified listings. Users are solely responsible for conducting their own research and making informed decisions when engaging with any listed business or professional.
• Information Accuracy: While we strive to maintain accurate and up-to-date information, “Top Canadians” cannot guarantee the correctness of all details in verified or unverified listings, especially if the business or professional has not updated their information or has provided incorrect data.

8. Dispute Resolution

• Complaints or Disputes: Any complaints regarding a listing must be directed to our customer service team. We are committed to resolving disputes fairly and in accordance with Canadian law.
• Legal Recourse: In cases of unresolved disputes, parties may seek legal recourse under applicable Canadian law.

9. Termination of Listing

• Voluntary Termination: Businesses or professionals may request the removal of their listing at any time by contacting our support team.
• Involuntary Termination: “Top Canadians” reserves the right to terminate any listing without notice if it is found to violate this policy, Canadian law, or poses harm to other users.

10. Amendments to the Listing Policy

“Top Canadians” reserves the right to update this policy to reflect changes in Canadian laws or business practices. Users will be notified of any significant amendments.

11. Contact:

For queries, feedback, or insights regarding these terms or our suite of services, please reach out to our support brigade via support@topcanadians.ca.

By using the “Top Canadians” platform, you agree that you understand and accept the risks associated with engaging with both verified and unverified listings and that “Top Canadians” is not liable for any outcome resulting from these engagements.

By submitting a listing to the “Top Canadians” platform, you acknowledge that you have read and agree to comply with this Listing Policy.